Websites, client portalsand automations.
Law firms, clinics, contractors, accounting practices — all of them buy good software. Then somebody spends every morning typing things out of one system and into another. We find where that happens, put a number on what it is costing, and build the piece that was missing.
- 01Websites
- 02Client portals
- 03Automations
- 04Integration
Three problems we findin almost every business.
Every business we walk into has already spent real money on the right tools. What we find next is the same story, told three ways.
Where the work gets stuck.
Three things turn up in nearly every business we walk into. Buying more software has not fixed any of them, because none of them is a software problem in the first place.
- 01
Enquiries that never reach your system
Website forms · Clio · Jobber · ServiceTitan · a shared inbox
Enquiries arrive by phone, by email, and through a form that pings somebody’s inbox. None of them land in the system you bought to keep track of enquiries.
Go and count the enquiries in your CRM this month, then count the ones in the inbox. The difference is the leak.
- 02
Clients with nowhere to check status
Practice management · job status · invoices · document requests
Clients ring to ask where things stand, because there is nowhere they can go and look. Somebody stops what they are doing and reads it off a screen the client is not allowed to see.
Every one of those calls is a task interrupted, and the person interrupted is usually the most expensive one in the room.
- 03
The same job typed into four systems
QuickBooks · Xero · Google Sheets · DocuSign · the calendar
Somebody retypes the same job into four tools every morning. They stopped mentioning how long it takes years ago, because by now it is simply the job.
Ask the person who does it how long it takes. They will know to the minute, and nobody has ever asked them.
Two ways to build it.We decide which you need.
Same call, same diagnosis, same written map at the end of it. What comes out is either a custom build or a packaged one. Which of those you need is a judgement we make after looking, not a box you tick before anyone has.
White-glove custom
Established practices with staff, systems, and a drawer full of workarounds
We learn how work moves through the business, then build against the software you already run. Site, portal and automations are designed together, because the seams between them are where the manual work hides.
- Discovery with the people who do the work, not only the people who sign
- A written process map you keep whether or not we build anything
- A build shaped around your systems, not around a template
- Training, then thirty days where we are still on the hook
This runs in months and costs what bespoke software costs. If your problem is smaller than that, we will say so and point you one column to the right.
Affordable packaged
Smaller businesses that need the basics working properly, soon
The same diagnosis, delivered as a defined build. A site wired into wherever your leads have to land, the two or three automations that take the most hours out of a week, and none of the things you were only ever going to be sold.
- The same discovery call — it is not a lighter version
- A fixed scope agreed before anything gets built
- Live in weeks
- A clear way up if the business outgrows it
Packaged means the scope is settled up front. Deep integration with an unusual system, or anything needing custom software, belongs one column to the left. We would sooner move you than stretch this.
- 5 steps
- Discovery, process analysis, solution design, build, handover. Each one ends in a document, a price, or working software.
- 2 weeks
- A working demo built on one of your own workflows, free, before anyone asks you to commit to a project.
- 1 system
- Site, portal and automations wired into the software you already pay for. Not a fourth tool to keep in your head.
When you need daily help,not a new system.
Weblux and Amber are two companies run as one system. One way in, one diagnosis, and a point partway along where some businesses turn out to need an operation instead of a build. Amber is the operation, and it is in closed beta now.
- 01
One way in
Every engagement opens with the same call, whatever size the business is. There is no tier to pick and no form that sorts you.
Weblux
- 02
One diagnosis
We map how work moves and write down what it is costing you. The map is yours from that point on, whatever you decide.
Weblux
- 03
Two builds
The diagnosis says whether the answer is a custom build or a packaged one. We make that call, so you are not guessing about it on day one.
Weblux
- 04
The handoff to Amber
Some businesses turn out to have no build problem at all. What they have is a workflow problem, and that is what Amber is being built to take.
Amber
Where Amber is right now
Amber is in closed beta and active development. A small group of owners are using it and shaping it, and we are widening what it covers with them rather than guessing from the outside. It is not generally available yet, so nothing on this page is something you can buy this week.
What changesfor your business.
An enquiry lands in the system you bought to track enquiries.
Clients check their own status instead of ringing to ask for it.
Nobody starts the day by copying yesterday into a spreadsheet.
The work still happens. It just stops needing someone to remember it.
A free demo,built on your own workflow.
A working demo built on one of your own workflows, free. If it does not earn its keep, you keep the map and we part on good terms.